Reference

How highsdomino Handles Your Personal Data

This Privacy Policy covers every piece of information you share with us when you open an account, connect a wallet like DANA, OVO or GoPay, or browse the lobby — and it tells you exactly what we do with it.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and session controlsData retention periodsYour right to request deletion
highsdomino How highsdomino Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to review the data we hold, request a correction, or ask us to delete your account information, our support team handles privacy requests separately from general account queries. Send your request with your registered email address and the type of data action you need — we will confirm receipt and work through it with you.

Email Privacy Request Send a written data request to our privacy contact address. Include your registered account email so we can locate your record and respond accurately.
Live Chat Support Open the live chat widget in your account dashboard to speak with a support agent. Confirm you are raising a privacy matter so the agent routes it correctly.
Account Settings Path Inside your account, navigate to Settings, then Privacy Controls, to manage cookie preferences and marketing consent without contacting support directly.
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply technical and organisational measures to keep your account information secure. SSL encryption is active on every page — account login, wallet connection and the lobby itself — so data in transit is not readable in plain text. Access to your stored data within our systems is restricted to staff who need it to operate your account or investigate a support request.

Encryption on Every Session SSL is enforced across login, wallet pages and the full lobby. Your DANA, OVO or GoPay transaction data travels encrypted and is not exposed in plain text at any point.
Cookie and Tracking Controls We use session cookies to keep your lobby state active and analytics cookies to understand which game categories get opened most. You can adjust non-essential cookies in account Settings.
Account Access Security Login attempts trigger an OTP sent to your registered mobile number. Repeated failed attempts lock the session automatically, and you will be prompted to verify identity before re-entry.
Retention and Deletion Policy Account data is kept while your account is active and for a lawful period after closure. Submit a deletion request via support and we will confirm the timeline based on applicable local requirements.

Privacy Policy Questions Answered

These are the questions we hear most often about data, account privacy and your rights when using highsdomino. If yours is not listed here, contact support directly through the paths above.

We collect your registration details — name, email, mobile number — plus wallet identifiers when you link DANA, OVO or GoPay. Session and device data is logged automatically to keep your account secure.

We store the transaction reference and wallet identifier needed to match payments to your account. We do not store your full wallet PIN, password or any credential that would allow us to access your wallet independently.

Yes. Send a data access request to our privacy support contact with your registered email. We will locate your record and provide a summary of what is held and how it has been used.

Data is retained for a period after account closure as required under applicable local law. We will confirm the specific retention period when you submit a closure or deletion request via support.

Raise a privacy complaint through live chat or by emailing our privacy contact address. State clearly what you believe went wrong and include your registered account email so we can investigate promptly.

We share data only with payment processors like DANA, OVO and GoPay rails to complete transactions, and with service providers who operate under confidentiality obligations. We do not sell your personal data to third parties.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.